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Hey, When is somebody going to take some responsibility and at least reply to this email? William Chan. ----- Original Message ----- > From: "KSS" <> > To: <> > Sent: Friday, May 18, 2001 10:07 AM > Subject: [BasicX] BX24 Firmware Upgrade > > I have sent 5 pcs of BasicX-24 red dots to be upgraded to to yellow dot. > > I have sent emails to and to find out > > about the charges, payment methods and current status but no reply since. > > > > Please help. > > > > > > William Chan > > >

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> Hey, > > When is somebody going to take some responsibility and at least reply to > this email? > > William Chan. Well, most of us on this list don't work for NetMedia, so it's a little absurd to ask folks here to take responsibility. The addresses you mention, support and sales, are where I as a customer would direct such questions, not in a general forum of users. Personally, I've tended to call netMedia when I needed support (the phone number's on the site), and they've been very supportive. -- -- Tom Igoe

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