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Does NXP technical support exist? - fablucas - Oct 10 3:14:43 2008

Hi everyone,
We intend to buy a LPC2378 and I have sent several inquiries to their
technical support a few weeks ago from their web site but I have never
received any reply. The automatic confirmation came but the answer.
I have worked by the past with other companies in the same branch that
had a really efficient,fast tech support, I wonder what happens with
NXP. Looking at the range of microcontrollers they offer I was
expecting a great customer support but I am disappointed.
I start to wonder if we are not going to buy from another company.
Does anyone know how to get in contact with them?

Best regards
Fabrice Lucas
------------------------------------



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Re: Does NXP technical support exist? - Xiaofan Chen - Oct 10 3:20:31 2008

On Fri, Oct 10, 2008 at 3:14 PM, fablucas wrote:
> Hi everyone,
> We intend to buy a LPC2378 and I have sent several inquiries to their
> technical support a few weeks ago from their web site but I have never
> received any reply.

Hmm, normally you do not send inquiry to the technical support
team for sales related items. You can ask for the NXP representatives
or distributors. So far we deal with Arrow Electronics. Only for
technical matters that Arrow FAEs can not answer we will talk
to NXP FAEs.

Xiaofan

------------------------------------



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RE: Does NXP technical support exist? - Tim Mitchell - Oct 10 4:05:32 2008

fablucas wrote:
> Hi everyone,
> We intend to buy a LPC2378 and I have sent several inquiries to their
> technical support a few weeks ago from their web site but I have
> never received any reply. The automatic confirmation came but the
> answer.
> I have worked by the past with other companies in the same branch
> that had a really efficient,fast tech support, I wonder what happens
> with NXP. Looking at the range of microcontrollers they offer I was
> expecting a great customer support but I am disappointed. I start to
> wonder if we are not going to buy from another company.
> Does anyone know how to get in contact with them?

I have never managed to get a reply from their web site technical
support form either. Complete waste of time.
The only way to get a reply seems to be to go through a distributor -
and even then it's hard work.

However, in my experience other manufacturers are no better. It very
much depends on how keen the distributor is, some are great and will try
really hard to get an answer out of the manufacturer. Others just can't
be bothered.

--
Tim Mitchell
------------------------------------



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Re: Does NXP technical support exist? - leon Heller - Oct 10 4:18:43 2008

----- Original Message -----
From: "Tim Mitchell"
To:
Sent: Friday, October 10, 2008 9:05 AM
Subject: RE: [lpc2000] Does NXP technical support exist?
> fablucas wrote:
>> Hi everyone,
>> We intend to buy a LPC2378 and I have sent several inquiries to their
>> technical support a few weeks ago from their web site but I have
>> never received any reply. The automatic confirmation came but the
>> answer.
>> I have worked by the past with other companies in the same branch
>> that had a really efficient,fast tech support, I wonder what happens
>> with NXP. Looking at the range of microcontrollers they offer I was
>> expecting a great customer support but I am disappointed. I start to
>> wonder if we are not going to buy from another company.
>> Does anyone know how to get in contact with them?
>
> I have never managed to get a reply from their web site technical
> support form either. Complete waste of time.
> The only way to get a reply seems to be to go through a distributor -
> and even then it's hard work.
>
> However, in my experience other manufacturers are no better. It very
> much depends on how keen the distributor is, some are great and will try
> really hard to get an answer out of the manufacturer. Others just can't
> be bothered.

Some are very good: Microchip and ADI spring to mind, as well as startup
XMOS.

Leon
------------------------------------



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Re: Does NXP technical support exist? - Xiaofan Chen - Oct 10 4:28:34 2008

On Fri, Oct 10, 2008 at 4:18 PM, leon Heller wrote:
> Some are very good: Microchip and ADI spring to mind,

Indeed both are very good and very responsive. We go direct with both
so we do not need to go through distributors.

> as well as startup XMOS.
>

Xiaofan

------------------------------------



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Re: Does NXP technical support exist? - Bogdan Marinescu - Oct 10 4:30:15 2008

You can add Luminary to the list.
>
> Some are very good: Microchip and ADI spring to mind, as well as startup
> XMOS.
>
> Leon
>
>
>
[Non-text portions of this message have been removed]
------------------------------------



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Re: Does NXP technical support exist? - Mike Harrison - Oct 10 4:47:59 2008

On Fri, 10 Oct 2008 09:05:26 +0100, you wrote:

>fablucas wrote:
>> Hi everyone,
>> We intend to buy a LPC2378 and I have sent several inquiries to their
>> technical support a few weeks ago from their web site but I have
>> never received any reply. The automatic confirmation came but the
>> answer.
>> I have worked by the past with other companies in the same branch
>> that had a really efficient,fast tech support, I wonder what happens
>> with NXP. Looking at the range of microcontrollers they offer I was
>> expecting a great customer support but I am disappointed. I start to
>> wonder if we are not going to buy from another company.
>> Does anyone know how to get in contact with them?
>
>I have never managed to get a reply from their web site technical
>support form either. Complete waste of time.
>The only way to get a reply seems to be to go through a distributor -
>and even then it's hard work.
>
>However, in my experience other manufacturers are no better. It very
>much depends on how keen the distributor is, some are great and will try
>really hard to get an answer out of the manufacturer. Others just can't
>be bothered.

I've had replies within a day or 2 to all the 3 or so queries I've sent, but I think these
were all issues on clarifications/errors in the documentation - I don't think they've ever been
fixed though. Hard to tell as it can be hard to find latest versions of UMs etc, on NXP's website -
searches tend to find obsolete versions

------------------------------------



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Re: Does NXP technical support exist? - Jorge - Oct 10 7:55:51 2008

Well, I had similar situatuion: send inquires to NXP support.
Yes, they do reply. It takes a while, in my case it was less that 2 weeks.
Once they redirect you to an application engineer (they provide you with a
specific email),
email flow becomes quick.
The hard part is to pass the initial screening they have, which depends on
your problem,
and chip. You know, it seems there are some issues that are more relevant
that others.

-------Original Message-------

From: fablucas
Date: 10/10/08 02:14:42
To: l...@yahoogroups.com
Subject: [lpc2000] Does NXP technical support exist?

Hi everyone,
We intend to buy a LPC2378 and I have sent several inquiries to their
technical support a few weeks ago from their web site but I have never
received any reply. The automatic confirmation came but the answer.
I have worked by the past with other companies in the same branch that
had a really efficient,fast tech support, I wonder what happens with
NXP. Looking at the range of microcontrollers they offer I was
expecting a great customer support but I am disappointed.
I start to wonder if we are not going to buy from another company.
Does anyone know how to get in contact with them?

Best regards
Fabrice Lucas

[Non-text portions of this message have been removed]
------------------------------------



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Re: Does NXP technical support exist? - Adrian Bica - Oct 10 9:10:57 2008

--- In l...@yahoogroups.com, Mike Harrison wrote:
> fixed though. Hard to tell as it can be hard to find latest versions
of UMs etc, on NXP's website -
> searches tend to find obsolete versions
>

Do not use www.nxp.com! Instead use www.standardics.nxp.com.
This site is updated with most recent documentation.
------------------------------------



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Re: Does NXP technical support exist? - kendwyer - Oct 10 10:42:03 2008

Hi Fabrice,

I am curious, what site or email address did you use for tech support?

There are actually two sites:
www.nxp.com and www.standardics.com

Thanks
Ken

--- In l...@yahoogroups.com, "fablucas" wrote:
>
> Hi everyone,
> We intend to buy a LPC2378 and I have sent several inquiries to their
> technical support a few weeks ago from their web site but I have never
> received any reply. The automatic confirmation came but the answer.
> I have worked by the past with other companies in the same branch that
> had a really efficient,fast tech support, I wonder what happens with
> NXP. Looking at the range of microcontrollers they offer I was
> expecting a great customer support but I am disappointed.
> I start to wonder if we are not going to buy from another company.
> Does anyone know how to get in contact with them?
>
> Best regards
> Fabrice Lucas
>

------------------------------------



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Re: Does NXP technical support exist? - sjtulj - Oct 11 1:09:09 2008

hi, Fabrice,

For NXP MCU : http://www.standardics.nxp.com/microcontrollers/
Aslo you can find the latest support doc for MCU here:
http://www.standardics.nxp.com/support/documents/microcontrollers/

best regards,
roger

--- In l...@yahoogroups.com, "fablucas" wrote:
>
> Hi everyone,
> We intend to buy a LPC2378 and I have sent several inquiries to their
> technical support a few weeks ago from their web site but I have never
> received any reply. The automatic confirmation came but the answer.
> I have worked by the past with other companies in the same branch that
> had a really efficient,fast tech support, I wonder what happens with
> NXP. Looking at the range of microcontrollers they offer I was
> expecting a great customer support but I am disappointed.
> I start to wonder if we are not going to buy from another company.
> Does anyone know how to get in contact with them?
>
> Best regards
> Fabrice Lucas
>

------------------------------------



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Re: Does NXP technical support exist? - hjiongh - Oct 12 20:11:29 2008

hi,

You can buy a development board, and it should support a FAE to you.

If there is any issue FAE can not resolve , he will refer to NXP

technology support.
Vincent
Regards

--- In l...@yahoogroups.com, "fablucas" wrote:
>
> Hi everyone,
> We intend to buy a LPC2378 and I have sent several inquiries to their
> technical support a few weeks ago from their web site but I have never
> received any reply. The automatic confirmation came but the answer.
> I have worked by the past with other companies in the same branch that
> had a really efficient,fast tech support, I wonder what happens with
> NXP. Looking at the range of microcontrollers they offer I was
> expecting a great customer support but I am disappointed.
> I start to wonder if we are not going to buy from another company.
> Does anyone know how to get in contact with them?
>
> Best regards
> Fabrice Lucas
>

------------------------------------



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Re: Does NXP technical support exist? - fablucas - Oct 13 4:39:29 2008

Hi again,
I have been on www.nxp.com and www.standardics.com but both end up on
http://www.nxp.com/support/form.php when you ask for a support
inquiry. There is some litterature on both sites but I think an
efficient tech support can save you a lot of time and is a key factor
to complete a project on time. I guess I was just lucky with my
experience with other companies.
We will eventually buy a developpment board from IAR and hope they can
help. Anybody has any feedback about their support team?

Thanks everyone

--- In l...@yahoogroups.com, "kendwyer" wrote:
>
> Hi Fabrice,
>
> I am curious, what site or email address did you use for tech support?
>
> There are actually two sites:
> www.nxp.com and www.standardics.com
>
> Thanks
> Ken
>
> --- In l...@yahoogroups.com, "fablucas" wrote:
> >
> > Hi everyone,
> > We intend to buy a LPC2378 and I have sent several inquiries to their
> > technical support a few weeks ago from their web site but I have never
> > received any reply. The automatic confirmation came but the answer.
> > I have worked by the past with other companies in the same branch that
> > had a really efficient,fast tech support, I wonder what happens with
> > NXP. Looking at the range of microcontrollers they offer I was
> > expecting a great customer support but I am disappointed.
> > I start to wonder if we are not going to buy from another company.
> > Does anyone know how to get in contact with them?
> >
> > Best regards
> > Fabrice Lucas
>
------------------------------------



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Re: Does NXP technical support exist? - j - Oct 14 6:58:44 2008

> We intend to buy a LPC2378 and I have sent several inquiries to their
> technical support a few weeks ago from their web site but I have never
> received any reply.

That is not different from Futurlec with their LPC-2119. Their e-mail addresses are either full (both techsupport and webmaster!) or don't answer when the mail does not have the word "PURCHASE ORDER" in it. The phone numbers on their web-site are in reality all faxes, but sending a fax also results in no reaction at all. Oh well, one needs only one time an experience like this to know what to do next time.

------------------------------------



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Re: Re: Does NXP technical support exist? - Bogdan Marinescu - Oct 14 7:34:53 2008

Add Hitex to the list.

On Tue, Oct 14, 2008 at 1:58 PM, j wrote:
>> We intend to buy a LPC2378 and I have sent several inquiries to their
>> technical support a few weeks ago from their web site but I have never
>> received any reply.
>
> That is not different from Futurlec with their LPC-2119. Their e-mail
> addresses are either full (both techsupport and webmaster!) or don't answer
> when the mail does not have the word "PURCHASE ORDER" in it. The phone
> numbers on their web-site are in reality all faxes, but sending a fax also
> results in no reaction at all. Oh well, one needs only one time an
> experience like this to know what to do next time.

------------------------------------



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Re: Does NXP technical support exist? - Leon Heller - Oct 14 10:22:03 2008

--- In l...@yahoogroups.com, j wrote:
>
> > We intend to buy a LPC2378 and I have sent several inquiries to
their
> > technical support a few weeks ago from their web site but I have
never
> > received any reply.
>
> That is not different from Futurlec with their LPC-2119. Their e-
mail addresses are either full (both techsupport and webmaster!) or
don't answer when the mail does not have the word "PURCHASE ORDER" in
it. The phone numbers on their web-site are in reality all faxes, but
sending a fax also results in no reaction at all. Oh well, one needs
only one time an experience like this to know what to do next time.
>

Sorry to be banging on about XMOS again, but their customer support
is superb! Queries on their user forum get answered by their
engineers in a few minutes, and when I've phoned them I've been put
through to someone who can help, or they ring me back.

Leon

------------------------------------



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RE: Re: Does NXP technical support exist? - Paul Curtis - Oct 14 10:36:57 2008

Hi Leon,

> Sorry to be banging on about XMOS again, but their customer support
> is superb! Queries on their user forum get answered by their
> engineers in a few minutes, and when I've phoned them I've been put
> through to someone who can help, or they ring me back.

I think this is more a case of XMOS not being that big at present. I guess
things will slow when they inevitably take over the world. Personal
opinion. Flame me, I'm English and we revel in the delights of mid-day sun
on our pale flesh. :-)

--
Paul Curtis, Rowley Associates Ltd http://www.rowley.co.uk
CrossWorks for ARM, MSP430, AVR, MAXQ, and now Cortex-M3 processors

------------------------------------



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Re: Re: Does NXP technical support exist? - bkmo...@jlg.com - Oct 14 11:51:50 2008

Do any of you get the EETimes publication?? Issue 1542 Monday Sept 22, 2008
There was an article on whether NXP will survive the next round of
restructuring (4,500 job cuts in manufacturing as well as the head office)
Maybe some of the job cuts are Tech support/ Chip manufacture?!?!?! You
can't fight for market share if no one buys your product because the
operation/support/availability of a part or parts is unpredictable.

Errata - NXP Fails to perform
Workaround - Choose another MCU vendor

Brian K. Mohlman
Project Engineer (Electrical)
Advanced Technology
JLG Industries Inc.
1 JLG Drive
McConnellsburg, PA 17233
Ph. (717) 485-6495
mailto:b...@jlg.com
http://www.jlg.com
http://www.gradall.com

***********************************************************************
The information contained in this transmission is confidential. It is
intended solely for the use of the individual(s) or organization(s) to
whom it is addressed. Any disclosure, copying or further distribution
is not permitted unless such privilege is explicitly granted in writing
by JLG Industries, Inc.
Further, JLG Industries, Inc. is not responsible for the proper and
complete transmission of the substance of this communication nor for
any delay in its receipt.
------------------------------------



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RE: Re: Does NXP technical support exist? - Paul Curtis - Oct 14 11:54:37 2008

Hi,

> Do any of you get the EETimes publication?? Issue 1542 Monday Sept 22,
2008
> There was an article on whether NXP will survive the next round of
> restructuring (4,500 job cuts in manufacturing as well as the head office)
> Maybe some of the job cuts are Tech support/ Chip manufacture?!?!?! You
> can't fight for market share if no one buys your product because the
> operation/support/availability of a part or parts is unpredictable.
>
> Errata - NXP Fails to perform
> Workaround - Choose another MCU vendor

Does anybody give Atmel a chance of fighting off the Microchip hostilities?

--
Paul Curtis, Rowley Associates Ltd http://www.rowley.co.uk
CrossWorks for ARM, MSP430, AVR, MAXQ, and now Cortex-M3 processors

------------------------------------



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RE: Re: Does NXP technical support exist? - "FreeRTOS.org Info" - Oct 14 11:57:16 2008

> Does anybody give Atmel a chance of fighting off the=20
> Microchip hostilities?
That is an interesting one. Mchip want to sell off the ASIC division to On
Semi - but it is Atmels ASIC division that makes their ARM based parts. Th=
e
microcontroller division make the AVR32.

Regards,
Richard.

+ http://www.FreeRTOS.org
17 official architecture ports, more than 6000 downloads per month.

+ http://www.SafeRTOS.com
Certified by T=DCV as meeting the requirements for safety related systems.

------------------------------------



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Atmel and Microchip, was NXP support but subject changed - lpc2100_fan - Oct 14 13:34:03 2008

--- In l...@yahoogroups.com, "FreeRTOS.org Info" wrote:
>
> > Does anybody give Atmel a chance of fighting off the=20
> > Microchip hostilities?
>=20
>=20
> That is an interesting one. Mchip want to sell off the ASIC
division to On
> Semi - but it is Atmels ASIC division that makes their ARM based
parts. The
> microcontroller division make the AVR32.
>=20
> Regards,
> Richard.
>=20
> + http://www.FreeRTOS.org
> 17 official architecture ports, more than 6000 downloads per month.
>=20
> + http://www.SafeRTOS.com
> Certified by T=DCV as meeting the requirements for safety related systems=
.
>
Richard and all,=20

it is way too early to tell whether MCHP will succeed or not. Knowing
both companies fairly well, I would be willing to bet my money on the
following scenario if Atmel gets bought:

1. AVR8 will stay in the market and future devices will be developed
mostly based on the XMEGA core, continuing strong revenues
2. ARM (although part of the original ASIC division) will stay with
its SAM7 / SAM9 / SAM3, this division is profitable and growing=20
3. Coming from the same site the CAP7 and CAP9 are ready to go, being
sold off, not profitable and needs lots of manpower
4. AVR32 although coming from the microcontroller division will be
deinvested, meaning no more additional money but trying to keep
already existing customers, if there is such a thing as an AVR32
customer. Has a long way to profitability
5. All PICxx, including PIC32 and dsPIC are probably all here to stay,
even though some devices are not profitable yet.=20

All in all, AVR8 is the big money maker, SAM7 and SAM9 make some money
and are growing fast, AVR32 is the money sink.

Bob
------------------------------------



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Re: Atmel and Microchip, was NXP support but subject changed - stevech11 - Oct 15 0:03:35 2008

re the below...

On (1) and (5), if you agree that the newer atMega and XMEGA are
comparable +/- to at least some of the PICs, then the following
applies: If Microchip keeps semi-redundant microprocessors for more
than a year, it would be the first time I've seen a merger of two
companies with overlapping product offerings do so. The R.I.P. list
for such is lengthy if you think about it.

> Richard and all,
>
> it is way too early to tell whether MCHP will succeed or not. Knowing
> both companies fairly well, I would be willing to bet my money on the
> following scenario if Atmel gets bought:
>
> 1. AVR8 will stay in the market and future devices will be developed
> mostly based on the XMEGA core, continuing strong revenues
> 2. ARM (although part of the original ASIC division) will stay with
> its SAM7 / SAM9 / SAM3, this division is profitable and growing
> 3. Coming from the same site the CAP7 and CAP9 are ready to go, being
> sold off, not profitable and needs lots of manpower
> 4. AVR32 although coming from the microcontroller division will be
> deinvested, meaning no more additional money but trying to keep
> already existing customers, if there is such a thing as an AVR32
> customer. Has a long way to profitability
> 5. All PICxx, including PIC32 and dsPIC are probably all here to stay,
> even though some devices are not profitable yet.
>
> All in all, AVR8 is the big money maker, SAM7 and SAM9 make some money
> and are growing fast, AVR32 is the money sink.
>
> Bob
>

------------------------------------



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RE: Re: Atmel and Microchip, was NXP support but subject changed - Paul Curtis - Oct 15 4:31:11 2008

Hi,

> On (1) and (5), if you agree that the newer atMega and XMEGA are
> comparable +/- to at least some of the PICs, then the following
> applies: If Microchip keeps semi-redundant microprocessors for more
> than a year, it would be the first time I've seen a merger of two
> companies with overlapping product offerings do so. The R.I.P. list
> for such is lengthy if you think about it.

Scenario #1:

Microchip buys Atmel, junks the AVR and flicks two fingers to AVR customers
telling them to migrate to PIC. Unlikely, customers don't like to be
blackmailed.

Scenario #2:

Microchip buys Atmel, junks the ancient PIC line and flicks two fingers to
existing PIC customers telling them to migrate to AVR. Unlikely, customers
don't like being held at gunpoint.

Scenario #3:

They live happily ever after as comfortable bedfellows. Nightmare, but it's
probably what will happen if the two worlds merge.

So, if we line up the number of architectures that could end up on
Microchip's plate:

8051/251
MARC4
PIC32
AVR32
ARM7, ARM9, ARM11, Cortex-M3 + variants
AVR8
PIC10
PIC12
PIC16
PIC18
PIC24
PIC30/PIC33

Who, other than Motorola/Freescale, could contemplate such a disparate line
of microcontrollers? The AVR architecture can't die, it's too popular and
too-widely used, and Microchip can't shaft their investment in tools and
customers. Conclusion? Be prepared for both must stay.

However, I think it's a done deal. The cash offer, rather than stock, will
fly if Microchip can pull it off in these times.

--
Paul Curtis, Rowley Associates Ltd http://www.rowley.co.uk
CrossWorks for ARM, MSP430, AVR, MAXQ, and now Cortex-M3 processors

------------------------------------



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RE: Re: Atmel and Microchip, was NXP support but subject changed - Richard Man - Oct 15 4:47:15 2008

One has to wonder how much existing base there are for PIC17 (nearly
gone and not even on your list?), PIC32 and AVR32....

Even PIC18 could be at risk?

At 01:31 AM 10/15/2008, Paul Curtis wrote:

>Scenario #1:
>
>Microchip buys Atmel, junks the AVR and flicks two fingers to AVR customers
>telling them to migrate to PIC. Unlikely, customers don't like to be
>blackmailed.
>
>Scenario #2:
>
>Microchip buys Atmel, junks the ancient PIC line and flicks two fingers to
>existing PIC customers telling them to migrate to AVR. Unlikely, customers
>don't like being held at gunpoint.
>
>Scenario #3:
>
>They live happily ever after as comfortable bedfellows. Nightmare, but it's
>probably what will happen if the two worlds merge.
>
>So, if we line up the number of architectures that could end up on
>Microchip's plate:
>
>8051/251
>MARC4
>PIC32
>AVR32
>ARM7, ARM9, ARM11, Cortex-M3 + variants
>AVR8
>PIC10
>PIC12
>PIC16
>PIC18
>PIC24
>PIC30/PIC33
>
>Who, other than Motorola/Freescale, could contemplate such a disparate line
>of microcontrollers? The AVR architecture can't die, it's too popular and
>too-widely used, and Microchip can't shaft their investment in tools and
>customers. Conclusion? Be prepared for both must stay.
>
>However, I think it's a done deal. The cash offer, rather than stock, will
>fly if Microchip can pull it off in these times.
>
>--
>Paul Curtis, Rowley Associates Ltd http://www.rowley.co.uk
>CrossWorks for ARM, MSP430, AVR, MAXQ, and now Cortex-M3 processors
>
>------------------------------------



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RE: Re: Atmel and Microchip, was NXP support but subject changed - "FreeRTOS.org Info" - Oct 15 4:52:58 2008

Paul -

> Who, other than Motorola/Freescale, could contemplate such a=20
> disparate line of microcontrollers?

What are you talking about? According the EETimes (so it MUST be true):

"The same story is repeated at Motorola and STMicroelectronics. Both at one
point had multiple MCU families and each now supports only one."
Play spot the inaccuracy:
http://www.eetimes.com/showArticle.jhtml;jsessionid=3DIEEQBXDULRLVKQSNDLPSK=
HSC
JUNN2JVN?articleID=3D210605712

Regards,
Richard.

+ http://www.FreeRTOS.org
17 official architecture ports, more than 6000 downloads per month.

+ http://www.SafeRTOS.com
Certified by T=DCV as meeting the requirements for safety related systems.

=20=20

> -----Original Message-----
> From: l...@yahoogroups.com=20
> [mailto:l...@yahoogroups.com] On Behalf Of Paul Curtis
> Sent: 15 October 2008 09:31
> To: l...@yahoogroups.com
> Subject: RE: [lpc2000] Re: Atmel and Microchip, was NXP=20
> support but subject changed
>=20
> Hi,
>=20
> > On (1) and (5), if you agree that the newer atMega and XMEGA are=20
> > comparable +/- to at least some of the PICs, then the following
> > applies: If Microchip keeps semi-redundant microprocessors for more=20
> > than a year, it would be the first time I've seen a merger of two=20
> > companies with overlapping product offerings do so. The R.I.P. list=20
> > for such is lengthy if you think about it.
>=20
> Scenario #1:
>=20
> Microchip buys Atmel, junks the AVR and flicks two fingers to=20
> AVR customers telling them to migrate to PIC. Unlikely,=20
> customers don't like to be blackmailed.
>=20
> Scenario #2:
>=20
> Microchip buys Atmel, junks the ancient PIC line and flicks=20
> two fingers to existing PIC customers telling them to migrate=20
> to AVR. Unlikely, customers don't like being held at gunpoint.
>=20
> Scenario #3:
>=20
> They live happily ever after as comfortable bedfellows.=20
> Nightmare, but it's probably what will happen if the two worlds merge.
>=20
> So, if we line up the number of architectures that could end=20
> up on Microchip's plate:
>=20
> 8051/251
> MARC4
> PIC32
> AVR32
> ARM7, ARM9, ARM11, Cortex-M3 + variants
> AVR8
> PIC10
> PIC12
> PIC16
> PIC18
> PIC24
> PIC30/PIC33
>=20
> Who, other than Motorola/Freescale, could contemplate such a=20
> disparate line of microcontrollers? The AVR architecture=20
> can't die, it's too popular and too-widely used, and=20
> Microchip can't shaft their investment in tools and=20
> customers. Conclusion? Be prepared for both must stay.
>=20
> However, I think it's a done deal. The cash offer, rather=20
> than stock, will fly if Microchip can pull it off in these times.
>=20
> --
> Paul Curtis, Rowley Associates Ltd http://www.rowley.co.uk=20
> CrossWorks for ARM, MSP430, AVR,=20
> MAXQ, and now Cortex-M3 processors
>=20
>=20
>=20
>=20=20
>=20

------------------------------------



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RE: Re: Atmel and Microchip, was NXP support but subject changed - Paul Curtis - Oct 15 5:12:38 2008

Hi Richard,

> Paul -
>
> > Who, other than Motorola/Freescale, could contemplate such a
> > disparate line of microcontrollers?
>
> What are you talking about? According the EETimes (so it MUST be true):
>
> "The same story is repeated at Motorola and STMicroelectronics. Both at
one
> point had multiple MCU families and each now supports only one."

I didn't bring up ST as ST have rationalized their line of micros. ST now
have a robust portfolio even if you discount the ARM.

> Play spot the inaccuracy:
>
http://www.eetimes.com/showArticle.jhtml;jsessionid=IEEQBXDULRLVKQSNDLPSKHSC
> JUNN2JVN?articleID=210605712

That is a dire article. It is riddled with problems and even mixes up Atmel
and Microchip at one point. Ok, Intel have dropped their own 804x, 80x51,
8080, 80x96, iAPX432, i860 (extra marks for anybody that remembers those
last two) and the XScale+Alpha they inherited from DEC/Compaq. Intel has
IA-32 and IA-64, but then the article forgets the black sheep money-sink,
the Satanic Itanic.

I guess that PowerPC and M.Core don't count. (Ok, M.Core never did...)

What a world. I'd hate to be responsible for the product lines of many of
these companies.

--
Paul Curtis, Rowley Associates Ltd http://www.rowley.co.uk
CrossWorks for ARM, MSP430, AVR, MAXQ, and now Cortex-M3 processors

------------------------------------



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Re: Atmel and Microchip, was NXP support but subject changed - Leon Heller - Oct 15 6:35:01 2008

--- In l...@yahoogroups.com, Richard Man wrote:
>
> One has to wonder how much existing base there are for PIC17 (nearly
> gone and not even on your list?), PIC32 and AVR32....
>
> Even PIC18 could be at risk?

Microchip has always had a policy of never discontinuing manufacture of
a device, AFAIK. Even the ancient PIC16F84 is still made. Atmel has a
nasty habit of dropping chips from their portfolio and leaving
customers in the lurch. I would think that AVR users are safe, if
Microchip does take over Atmel.

Leon

------------------------------------



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Sample code / driver for TI's TLC5940 LED Driver IC - Toby Harris - Oct 15 6:37:08 2008

Hi All

Has anyone successfully integrated the TLC5930 LED driver into an
LPC2138/48 (or any other ARM) project ? It seems an ideal IC to control
multiple RGB LED's including GLCD backlight, however it doesn't have a
true SPI interface so will have to be bit-banged or, so I'm lead to
believe, used on a dedicated SPI hardware channel.

Data sheet http://focus.ti.com/docs/prod/folders/print/tlc5940.html

The other thing I will probably have a problem with is the fact that the
BLANK signal has to be pulsed every 4096 GSCLK pulses.

Do people have experience of any other multiple (my design needs at
least 8) configurable RGB LED drivers... ?

Cheers
Toby

[Non-text portions of this message have been removed]
------------------------------------



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RE: Sample code / driver for TI's TLC5940 LED Driver IC - Sveinung Waade - Oct 15 7:59:07 2008

We have one design/product where LPC2138 handles 7 cascaded TLC5940 chips
which controls each 16 led's.

The SPI bus is used together with a PWM to handle the GSCLK and some IO's
manually handling the other control signals - works out fine.

The GSCLK is pulsed every 10 ms together with a restart of the pulse chain.

void LedRestartPWMandGS(void)

{

LED_BLANK_ON(); // Turn led off.

LED_XLAT_ON(); // Clock in GS data.

LED_XLAT_OFF();

LedInitUpdateGrayScale();

LED_BLANK_OFF(); // Turn led on and restart PWM counter.

}

Best regards

Sveinung

From: l...@yahoogroups.com [mailto:l...@yahoogroups.com] On Behalf Of
Toby Harris
Sent: 15. oktober 2008 12:25
To: l...@yahoogroups.com
Subject: [lpc2000] Sample code / driver for TI's TLC5940 LED Driver IC

Hi All

Has anyone successfully integrated the TLC5930 LED driver into an
LPC2138/48 (or any other ARM) project ? It seems an ideal IC to control
multiple RGB LED's including GLCD backlight, however it doesn't have a
true SPI interface so will have to be bit-banged or, so I'm lead to
believe, used on a dedicated SPI hardware channel.

Data sheet http://focus.ti.com/docs/prod/folders/print/tlc5940.html

The other thing I will probably have a problem with is the fact that the
BLANK signal has to be pulsed every 4096 GSCLK pulses.

Do people have experience of any other multiple (my design needs at
least 8) configurable RGB LED drivers... ?

Cheers
Toby

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]
------------------------------------



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Re: Re: Atmel and Microchip, was NXP support but subject changed - Xiaofan Chen - Oct 15 19:29:43 2008

On Wed, Oct 15, 2008 at 6:34 PM, Leon Heller wrote:
> Microchip has always had a policy of never discontinuing manufacture of
> a device, AFAIK. Even the ancient PIC16F84 is still made. Atmel has a
> nasty habit of dropping chips from their portfolio and leaving
> customers in the lurch.

I think that is one of the major reason why Microchip is earning
money and Atmel is losing money. The other reason may be that
Microchip is more focused and Atmel has too broad product lines
(especially some lines which needs extensive investment yet
low yield like some of their ASIC business).

> I would think that AVR users are safe, if
> Microchip does take over Atmel.

I agree. But it is not a good time for Microchip to take over Atmel
since the stock market has fallen so much that Atmel shareholders
may think Microchip is just bargain hunting and undervalue Atmel.
In the end, the bid may not be success after all.

Xiaofan

------------------------------------



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