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Cypress PSoC Devices

Started by Ross March 23, 2004

We're using a Cypress 8bit PSoC device in a new product.  We have 
a couple  of their development kits ( I think they were about $300
 ea). Well, one of the ICE-4000  units died recently after about a
year and a half, though the other is working fine.  

I called a distributor to find out what to do about repair or buying
a replacement.  He checked into it and found that I should be able to
get it replaced with no cost. 

I was awaiting an RMA number to send my unit back, when a brand new
ICE unit arrived via FedEx.  Wow - what good service!  

Funny thing about good service, it makes you feel a bit energized and
you want to spread it around.   It takes a bit of effort, but I figure
it's worth posting.


-Ross 
Ottawa, Can.

Ross wrote:
> > We're using a Cypress 8bit PSoC device in a new product. We have > a couple of their development kits ( I think they were about $300 > ea). Well, one of the ICE-4000 units died recently after about a > year and a half, though the other is working fine. > > I called a distributor to find out what to do about repair or buying > a replacement. He checked into it and found that I should be able to > get it replaced with no cost. > > I was awaiting an RMA number to send my unit back, when a brand new > ICE unit arrived via FedEx. Wow - what good service! > > Funny thing about good service, it makes you feel a bit energized and > you want to spread it around. It takes a bit of effort, but I figure > it's worth posting. > > > -Ross > Ottawa, Can. >
Glad to hear the company operations are as good as the product! Can you say a few words about what you are doing with the Cypress PSoC? - RM