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Memfault Beyond the Launch

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Started by Philipp Klaus Krause December 26, 2015
In article <alpine.DEB.2.11.1601041819480.20681@Lydia.insomnia247.nl>, 
wirklich@nicht.at says...
> > On December 31st, 2015, Philipp Nicholas Krause sent: > |---------------------------------------------------------------------------| > |"[. . .] | > | | > |Well, I can't access "Referees Often Miss Obvious Errors in Computer and | > |Electronic Publications" either from home or from Goethe-Universit&#4294967295;t | > |Frankfurt. | > |However it seems from WWW.FPGA-FAQ.com/archives/130600.html#130610 that | > |this is just about some software quality issue. So afr, I'm not using | > |any software from STMicroelectronics. I use their STM8 hardware. And | > |write my own software for it, and use software others wrote for it. The | > |STM8 architecture is not perfect, but IMO still a really good architecture.| > | | > |Philipp" | > |---------------------------------------------------------------------------| > > > Hi: > > I was motivated to type this paper after we discovered a bug in > software from STMicroelectronics for designing NoC (on-chip-network) > hardware (and after finding mistakes in documentation by > STMicroelectronics and after finding lack of HDL skill of > STMicroelectronics). I recently looked at a non-8-bit not specifically > NoC document from STMicroelectronics, and it had an error. If you > would have a product from STMicroelectronics which would work and > which you would be happy with, then be happy, but I would not blindly > trust a datasheet. >
So you found mistakes in documentation, grow up, they happen all the time and I bet any documentation or software you will produce will have mistakes in. What matters is corrective action. I have seen many occurences, from one piece of bad documentation meant it was possible to fry chips in certain modes, to another where I gave lengthy feedback and the datasheet was updated with an ADDITIONAL 12 pages and other corrections made. Often it is better to work WITH people than against them. -- Paul Carpenter | paul@pcserviceselectronics.co.uk <http://www.pcserviceselectronics.co.uk/> PC Services <http://www.pcserviceselectronics.co.uk/pi/> Raspberry Pi Add-ons <http://www.pcserviceselectronics.co.uk/fonts/> Timing Diagram Font <http://www.badweb.org.uk/> For those web sites you hate
On 2016-01-05, Paul <paul@pcserviceselectronics.co.uk> wrote:

> So you found mistakes in documentation, grow up, they happen all the > time and I bet any documentation or software you will produce will > have mistakes in. What matters is corrective action.
Yep. I've found mistakes in documentation for almost all the parts I've ever used. Some of the user manuals are 1000+ pages long: of course there are mistakes. I've found mistakes in the parts themselves quite a few times as well. It sometimes takes a long time to convince the vendor that something's wrong with a part, but in my experience they'll come around provided detailed evidence. -- Grant Edwards grant.b.edwards Yow! Everybody is going at somewhere!! It's probably gmail.com a garage sale or a disaster Movie!!
On January 5th, 2016, Paul Carpenter sent:
|-----------------------------------------------------------------------|
|"[. . .]                                                               |
|                                                                       |
|So you found mistakes in documentation, grow up, they happen all the   |
|time and I bet any documentation or software you will produce will have|
|mistakes in. What matters is corrective action.                        |
|                                                                       |
|I have seen many occurences, from one piece of bad documentation meant |
|it was possible to fry chips in certain modes, to another where I gave |
|lengthy feedback and the datasheet was updated with an ADDITIONAL 12   |
|pages and other corrections made.                                      |
|                                                                       |
|Often it is better to work WITH people than against them.              |
|                                                                       |
|--                                                                     |
|Paul Carpenter          | paul@pcserviceselectronics.co.uk "           |
|-----------------------------------------------------------------------|

During the previous decade I reported a mistake in documentation to
STMicroelectronics therefore instead of deciding to simply add a
correction, STMicroelectronics threatened to sue us. Grow up.

Thy sincerely,
Paul Colin Gloster
On 1/5/2016 12:05 PM, Nicholas Collin Paul de Gloucester wrote:
> On January 5th, 2016, Paul Carpenter sent: > |-----------------------------------------------------------------------| > |"[. . .] | > | | > |So you found mistakes in documentation, grow up, they happen all the | > |time and I bet any documentation or software you will produce will have| > |mistakes in. What matters is corrective action. | > | | > |I have seen many occurences, from one piece of bad documentation meant | > |it was possible to fry chips in certain modes, to another where I gave | > |lengthy feedback and the datasheet was updated with an ADDITIONAL 12 | > |pages and other corrections made. | > | | > |Often it is better to work WITH people than against them. | > | | > |-- | > |Paul Carpenter | paul@pcserviceselectronics.co.uk " | > |-----------------------------------------------------------------------| > > During the previous decade I reported a mistake in documentation to > STMicroelectronics therefore instead of deciding to simply add a > correction, STMicroelectronics threatened to sue us. Grow up.
Can you post the letter? Exactly what did they want to sue you for? Was there a confidentiality agreement that would have been abrogated? -- Rick
On 2016-01-05, Nicholas Collin Paul de Gloucester <wirklich@nicht.at> wrote:

> During the previous decade I reported a mistake in documentation to > STMicroelectronics therefore instead of deciding to simply add a > correction, STMicroelectronics threatened to sue us. Grow up.
STM threatened to sue you for reporting an STM documentation error to STM? That's a little hard to believe... Or did you show to world+dog something from a confidential document that was provided to you under an NDA? I can understand how that might provoke a letter from the lawyers. -- Grant Edwards grant.b.edwards Yow! HOORAY, Ronald!! at Now YOU can marry LINDA gmail.com RONSTADT too!!
On January 5th, 2016, Grant Edwards sent:
|-----------------------------------------------------------------------------|
|"On 2016-01-05, Nicholas Collin Paul de Gloucester <wirklich@nicht.at> wrote:|
|                                                                             |
|> During the previous decade I reported a mistake in documentation to        |
|> STMicroelectronics therefore instead of deciding to simply add a           |
|> correction, STMicroelectronics threatened to sue us. Grow up.              |
|                                                                             |
|STM threatened to sue you for reporting an STM documentation error to        |
|STM?"                                                                        |
|-----------------------------------------------------------------------------|

Precisely.

|----------------------------------------------------------------------------|
|"That's a little hard to believe..."                                        |
|----------------------------------------------------------------------------|

It really happened.

|----------------------------------------------------------------------------|
|"Or did you show to world+dog something from a confidential document        |
|that was provided to you under an NDA?"                                     |
|----------------------------------------------------------------------------|

No. This error was provided to me under an NDA and I reported it to
STMicroelectronics without violating this NDA.

|----------------------------------------------------------------------------|
|"I can understand how that                                                  |
|might provoke a letter from the lawyers.                                    |
|                                                                            |
|--                                                                          |
|Grant Edwards               grant.b.edwards        Yow! HOORAY, Ronald!!    |
|at               Now YOU can marry LINDA                                    |
|gmail.com            RONSTADT too!!"                                        |
|----------------------------------------------------------------------------|

Thou hast more understanding than STMicroelectronics demonstrated this
time.

Regards,
Paul Colin Gloster
On 1/5/2016 1:11 PM, Nicholas Collin Paul de Gloucester wrote:
> On January 5th, 2016, Grant Edwards sent: > |-----------------------------------------------------------------------------| > > |"On 2016-01-05, Nicholas Collin Paul de Gloucester <wirklich@nicht.at> > wrote:| > | > | > |> During the previous decade I reported a mistake in documentation > to | > |> STMicroelectronics therefore instead of deciding to simply add > a | > |> correction, STMicroelectronics threatened to sue us. Grow > up. | > | > | > |STM threatened to sue you for reporting an STM documentation error > to | > |STM?" > | > |-----------------------------------------------------------------------------| > > > Precisely. > > |----------------------------------------------------------------------------| > > |"That's a little hard to > believe..." | > |----------------------------------------------------------------------------| > > > It really happened. > > |----------------------------------------------------------------------------| > > |"Or did you show to world+dog something from a confidential > document | > |that was provided to you under an > NDA?" | > |----------------------------------------------------------------------------| > > > No. This error was provided to me under an NDA and I reported it to > STMicroelectronics without violating this NDA. > > |----------------------------------------------------------------------------| > > |"I can understand how > that | > |might provoke a letter from the > lawyers. | > | > | > |-- > | > |Grant Edwards grant.b.edwards Yow! HOORAY, > Ronald!! | > |at Now YOU can marry > LINDA | > |gmail.com RONSTADT > too!!" | > |----------------------------------------------------------------------------| > > > Thou hast more understanding than STMicroelectronics demonstrated this > time.
What exactly was a threat about? Are you sure it wasn't a protective order rather than a threat of a law suit? -- Rick
On January 5th, 2016, Rickman sent:
|-------------------------------------------------------------------------|
|"Can you post the letter?"                                               |
|-------------------------------------------------------------------------|

Hi:

No - it was a telephone call to a then boss.

|-------------------------------------------------------------------------|
|"Exactly what did they want to sue you for?"                             |
|-------------------------------------------------------------------------|

NDA so-called violation but STMicroelectronics did not get very far
with this because there was no NDA violation.

|-------------------------------------------------------------------------|
|"Was                                                                     |
|there a confidentiality agreement that would have been abrogated?        |
|                                                                         |
|--                                                                       |
|                                                                         |
|Rick"                                                                    |
|-------------------------------------------------------------------------|

There was an NDA in force at the time. It went out of force many years
later.

Regards,
Paul Colin Gloster
On 1/5/2016 1:17 PM, Nicholas Collin Paul de Gloucester wrote:
> On January 5th, 2016, Rickman sent: > |-------------------------------------------------------------------------| > |"Can you post the letter?" | > |-------------------------------------------------------------------------| > > Hi: > > No - it was a telephone call to a then boss. > > |-------------------------------------------------------------------------| > |"Exactly what did they want to sue you for?" | > |-------------------------------------------------------------------------| > > NDA so-called violation but STMicroelectronics did not get very far > with this because there was no NDA violation. > > |-------------------------------------------------------------------------| > |"Was | > |there a confidentiality agreement that would have been abrogated? | > | | > |-- | > | | > |Rick" | > |-------------------------------------------------------------------------| > > There was an NDA in force at the time. It went out of force many years > later.
Ok, so an over-zealous lawyer called your boss and said something about not violating an NDA. What were they saying *was* a violation or what were they *warning* you about? So far none of this makes much sense, mostly because you keep leaving out important information, the crux of the matter. -- Rick
On January 5th, 2016, Rickman sent:
|-----------------------------------------------------------------------------|
|"On 1/5/2016 1:17 PM, Nicholas Collin Paul de Gloucester wrote:              |
|> On January 5th, 2016, Rickman sent:                                        |
|> |-------------------------------------------------------------------------||
|> |"Can you post the letter?"                                               ||
|> |-------------------------------------------------------------------------||
|>                                                                            |
|> Hi:                                                                        |
|>                                                                            |
|> No - it was a telephone call to a then boss.                               |
|>                                                                            |
|> |-------------------------------------------------------------------------||
|> |"Exactly what did they want to sue you for?"                             ||
|> |-------------------------------------------------------------------------||
|>                                                                            |
|> NDA so-called violation but STMicroelectronics did not get very far        |
|> with this because there was no NDA violation.                              |
|>                                                                            |
|> |-------------------------------------------------------------------------||
|> |"Was                                                                     ||
|> |there a confidentiality agreement that would have been abrogated?        ||
|> |                                                                         ||
|> |--                                                                       ||
|> |                                                                         ||
|> |Rick"                                                                    ||
|> |-------------------------------------------------------------------------||
|>                                                                            |
|> There was an NDA in force at the time. It went out of force many years     |
|> later.                                                                     |
|                                                                             |
|Ok, so an over-zealous lawyer"                                               |
|-----------------------------------------------------------------------------|

He was not a lawyer.

|-----------------------------------------------------------------------------|
|"called your boss and said something about not                               |
|violating an NDA.  What were they saying *was* a violation"                  |
|-----------------------------------------------------------------------------|

I was told that he incorrectly supposedly asserted that we had this
document by violating an NDA.

|-----------------------------------------------------------------------------|
|"or what were they                                                           |
|*warning* you about?                                                         |
|                                                                             |
|So far none of this makes much sense, mostly because you keep leaving out    |
|important information, the crux of the matter.                               |
|                                                                             |
|--                                                                           |
|                                                                             |
|Rick"                                                                        |
|-----------------------------------------------------------------------------|

What STMicroelectronics did did not make sense. The crux of this
matter is that STMicroelectronics was too lacking of intelligence to
be an engineering company.

Regards,
Paul Colin Gloster

Memfault Beyond the Launch